Communicate Relentlessly

We communicate proactively with one another and with the customer because we never want to leave people wondering what’s happening. We answer the questions before they are ever asked. No detail is too small to note. Nothing is assumed and everything is documented.

Own Everything

We hold ourselves accountable for all things and take responsibility for our results. Making excuses and pointing fingers are beneath us. We take ownership of our failures and learn from them because we grow from our mistakes.

One Team

We count on each other. We depend on each other. We protect & help each other and our customers. We align our objectives with our customers’ objectives, match their urgency, and never undervalue their concerns. We work as one with our team, our customers, and our vendors to succeed and grow.

Endlessly Improve

We push ourselves, and each other, to the limit and never settle for less than our best. We embrace change. We welcome challenge and competition. We look for every opportunity to learn. There is always room for improvement, and we are always looking for it. That’s what makes us winners.

Change the Standard

We focus on quality by seeing every task through until the end and stay until we’re confident the problem is solved. We practice integrity by respecting our coworkers and our customers. We show humility when we are wrong. We listen with the intent to understand. We do what other companies won’t so we can have what other companies can’t. Our reputation is our signature.

We are the elite, and we prove it.